Sopatel Silmandé
Privacy Policy
How we collect, use and protect your personal data
Effective date: January 1, 2025
Privacy Policy
This Privacy Policy describes how Sopatel Silmandé collects, uses and protects your personal information when you use our services.
1. Introduction
We place the highest importance on protecting your privacy. By using our services, you entrust us with your personal information. We are committed to protecting it and keeping you informed.
2. Information We Collect
We collect information you provide directly when making a booking, contacting us or registering. We also automatically collect certain technical data.
- Name, first name and contact details (email, phone)
- Payment and billing information
- Stay preferences and special requests
- Browsing data on our website
3. How We Use Your Data
Your data is used to provide you with a quality, personalized service. We use your information to:
- Process and confirm your reservations
- Personalize your stay experience
- Send you confirmations and important information
- Continuously improve our services
5. Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration or destruction.
6. Your Rights
In accordance with applicable regulations, you have the following rights regarding your personal data:
- Right of access to your personal data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to object to our processing of your data
7. Changes to This Policy
We reserve the right to modify this policy at any time. Any substantial changes will be notified to you by email or a prominent notice on our website.
Questions About Your Privacy?
For any questions regarding your personal data, please contact our data protection officer.
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